Ready to transform your business with JhaPay? Our team is here to help you get started with the perfect payment solution.
Get help with the JhaPay mobile app
+91-1234567890
Available 24/7
Questions about points, redemptions & wallet
support@jhapay.com
Response within 1 hour
Get help with AI insights and suggestions
Instant AI support
Whether you need app support, have questions about rewards, or want to integrate our business tools, we're here to help.
123 Business District
Muzaffarpur,
Bihar 842001
India
App Support: 24/7
Live Chat: 6:00
AM - 12:00 AM
Phone Support: 9:00
AM - 9:00 PM
App Support: help@jhapay.com
Rewards: rewards@jhapay.com
Business: business@jhapay.com
Partnership: partners@jhapay.com
Quick answers to common questions about JhaPay app and services
You earn points on every transaction you make through JhaPay. The more you use the app for payments, transfers, and bill payments, the more points you accumulate. Check the rewards section in your app to see available offers and bonuses.
Yes, absolutely. JhaPay uses bank-grade security with 256-bit encryption, PCI-DSS compliance, and biometric authentication. Our AI-powered fraud detection system monitors all transactions 24/7 to keep your money secure.
JhaPay offers competitive pricing with transparent fees. P2P transfers are free, and business transactions have low processing fees. Check our pricing page for detailed fee structures based on your usage tier.
You can redeem points directly in the app for cash back, gift cards, vouchers, or exclusive deals with partner merchants. The AI assistant will also suggest optimal redemption opportunities based on your spending patterns.
Your JhaPay account is protected with multi-factor authentication. Immediately contact our 24/7 support to freeze your account. You can then reinstall the app on a new device and regain access using your registered email and OTP verification.
Our AI assistant analyzes your spending patterns to provide personalized insights, budget recommendations, and smart savings suggestions. It helps you categorize expenses, set financial goals, and alerts you about unusual spending patterns.
You can start accepting payments within 24-48 hours after completing our simple onboarding process and document verification.
We support all major payment methods including UPI, credit/debit cards, net banking, digital wallets, and international payment methods.
No, there are no setup fees or hidden charges. You only pay a small transaction fee when you receive payments.
All transactions are secured with 256-bit SSL encryption and we are PCI DSS compliant. We also provide fraud detection and prevention tools.